Terms of service

Welcome to EONIX. These Terms of Service ("Terms") apply to your use of our website and to all purchases made through it. By accessing our website or placing an order, you agree to these Terms. If you do not agree, please do not use our website.

1. About Us

This website is operated by EONIX ("EONIX," "we," "us" or "our"). Our online store is powered by Shopify, but all sales are made directly by EONIX.

2. Eligibility & Accounts

You must be at least 18 years old to use our website or place an order. When creating an account, you agree to provide accurate and complete information and to keep your login details confidential. You are responsible for all activity under your account. We may suspend or close accounts that violate these Terms.

3. Our Products

EONIX offers water flossers and related accessories for personal oral care. We make every effort to display our products accurately, but colors and details may vary slightly depending on your screen. We may update product information, change prices, limit quantities or discontinue products at any time.

4. Product Use & Safety

Our water flossers are designed to support your daily oral hygiene routine. They are not medical devices and are not intended to diagnose, treat, cure or prevent any disease.

- Always read and follow the instructions and safety information included with your product.
- Our products do not replace regular brushing or professional dental care.
- If you have any oral health concerns, recent dental treatment or sensitive gums, please consult your dentist before use.
- Children should only use the product under adult supervision.
- Use only the original charging accessories and follow all charging instructions.

EONIX is not responsible for damages or injuries resulting from misuse, improper handling or failure to follow the product instructions.

5. Orders

Placing an order is an offer to purchase. Your order is accepted once we confirm it and receive payment. We may refuse, limit or cancel any order, for example in case of suspected fraud, stock shortages or errors. If an order is canceled after payment, you will receive a full refund. Products are intended for personal use only and may not be resold.

6. Pricing & Payment

All prices are listed in US dollars. Applicable taxes are calculated at checkout. Prices and promotions may change at any time, but changes do not affect orders that have already been confirmed. Promotions may be subject to additional terms. By providing payment information, you confirm that you are authorized to use the selected payment method.

7. Shipping

We ship within the United States. Delivery times are estimates and may be affected by carriers, holidays or weather. For full details, please see our Shipping Policy.

8. Returns, Refunds & Warranty

Returns and refunds are handled according to our Refund Policy. Any warranty information included with your product applies in addition to these Terms.

9. Errors & Inaccuracies

Our website may occasionally contain errors in pricing, product descriptions or availability. We reserve the right to correct such errors and to update or cancel affected orders. If your order is canceled due to an error, you will receive a full refund.

10. Intellectual Property

All content on this website, including text, images, logos and designs, belongs to EONIX or its licensors. You may not copy, reproduce or use any content for commercial purposes without our written permission.

11. Reviews & User Content

By submitting a review, photo or other content, you grant EONIX a free, non-exclusive and permanent license to use, display and share it in connection with our business. You confirm that your content is honest, your own and does not violate the rights of others. We may remove content that is false, offensive or unlawful.

12. Prohibited Use

You agree not to use our website for unlawful or fraudulent purposes, to harm or harass others, to upload harmful code, to attempt unauthorized access to our systems, or to copy our content without permission. We may restrict or terminate access for anyone who violates these Terms.

13. Third-Party Services & Links

Our website may contain links to or tools from third parties. We are not responsible for their content, availability or practices. Your use of them is at your own risk.

14. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use and protect your personal information.

15. Disclaimer

Except as expressly stated in these Terms or required by law, our website and products are provided "as is" and "as available," without warranties of any kind.

16. Limitation of Liability

To the fullest extent permitted by law, EONIX shall not be liable for any indirect, incidental or consequential damages arising from your use of our website or products. Our total liability for any claim shall not exceed the amount you paid for the order in question. Some jurisdictions do not allow certain limitations of liability, so some of these limitations may not apply to you.

17. Indemnification

You agree to hold EONIX harmless from any claims, damages or costs, including reasonable legal fees, resulting from your breach of these Terms, your misuse of our products or your violation of any law or third-party rights.

18. Governing Law

These Terms are governed by applicable law. Nothing in these Terms limits any rights you may have under the consumer protection laws of your place of residence.

19. Severability & Entire Agreement

If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full effect. These Terms, together with our Privacy Policy, Shipping Policy and Refund Policy, form the entire agreement between you and EONIX.

20. Changes to These Terms

We may update these Terms from time to time. The latest version will always be available on this page. By continuing to use our website after changes are posted, you accept the updated Terms.

21. Contact Us

If you have any questions about these Terms, please contact us at info@tryeonix.com.